He could only do so much with a product that wasn't made well but he was wonderful. He was set on making me a happy customer and was the only great, albeit hopeless still, part about this whole thing.
PS I will say I spent nearly an hour with tech support from HP, with Mark (the rep) attempting to find 'workarounds' and solutions. Customer service there was careful in listening to my problem and helping me find a resolve - and a wonderfully working printer at my local office store. Back cover of printer, it is usually removed to clear paper jams. Control panel assembly - control buttons and display on top front of the unit. HP Officejet Pro 8620 8625 8630 printer control panel with display screen. I believe the tray is either ill designed or defective but when I called to return the printer, the customer rep didn't seem interested in hearing me out or offering another alternative.Īfter my last HP printer, I wouldn't have purchased any other brand but HP for my next one however, this experience has left me with a wasted half-day and a very different opinion about HP from here. Clutch unit resposible for unit picking up paper from the pick up unit. hp officejet pro 8600 plus e- all- in- one all the features of the 8600 product, plus: iso print speeds up to 20 ppm black, 16 ppm color6 ( letter/ a4) 4. Thanks so much for taking the time out to reply. Fetching results hp officejet pro 8600 printers - the automatic document feeder ( adf) does not pick paper.
